
Founded in 2008, Capillary Technologies is a Bangalore-based SaaS startup that provides AI-powered customer engagement, CRM, and loyalty solutions for retailers and brands. The company helps businesses analyze consumer behavior, create personalized campaigns, and boost sales, transforming how retailers interact with their customers.
Capillary’s mission is to empower retailers with technology to deliver personalized experiences, enhance customer loyalty, and drive revenue growth.
Capillary Technologies was founded by K. Ganesh, Aneesh Reddy, and Krishna Mehra.
The founders noticed that traditional retail lacked data-driven insights into customer behavior and engagement. Their vision was to leverage technology and analytics to create a seamless connection between brands and their customers, helping retailers make smarter, personalized marketing decisions.
Capillary Technologies has secured significant funding and expanded globally:
Capillary has positioned itself as a leading SaaS platform for retail customer engagement in emerging markets.
Capillary Technologies combines AI, cloud computing, and analytics to deliver smart retail solutions:
By integrating AI with cloud-based CRM, Capillary enhances customer experience and drives business growth.
Capillary Technologies has transformed retail engagement in several ways:
Capillary demonstrates how technology can redefine traditional retail practices, making customer engagement smarter and more effective.
Capillary faces challenges typical of global SaaS startups:
The company addresses these challenges with localized solutions, robust data security, and scalable SaaS platforms.
Capillary Technologies continues to expand its offerings and global footprint:
For entrepreneurs, Capillary shows how AI-driven SaaS solutions can disrupt traditional industries by combining technology, analytics, and customer-focused strategies.
From a Bangalore startup to a global SaaS leader, Capillary Technologies is redefining retail customer engagement. By leveraging AI, cloud-based CRM, and loyalty solutions, the company empowers retailers to deliver personalized, data-driven experiences that drive loyalty and growth. Its story highlights the power of technology to transform traditional industries and create scalable global impact.









