Photo: Bloomberg.com
The long-standing rivalry between American Express and JPMorgan Chase in the premium credit card market is ramping up again. Both financial giants are preparing to roll out significant updates to their flagship cards, potentially reshaping the competitive landscape for high-end credit offerings.
With luxury travel rebounding, card issuers are doubling down on exclusive benefits to attract affluent, rewards-savvy consumers—while also signaling that annual fees could climb even higher.
Last week, JPMorgan Chase announced that its Sapphire Reserve card—which made waves when it launched in 2016 with a then-unprecedented 100,000-point sign-up bonus—will soon undergo a major refresh. Though the company hasn't released specific changes yet, insiders suggest an overhaul that could include enhanced benefits in travel, dining, and entertainment.
Speculation is swirling on Reddit and finance forums, with users claiming the annual fee could jump from $550 to as high as $795, though JPMorgan has not confirmed any fee changes. The Sapphire Reserve currently offers features like $300 in annual travel credits, airport lounge access, trip cancellation insurance, and 3X points on travel and dining.
In response, American Express fired back on Monday with news of its own: both its consumer and business Platinum cards will receive what it’s calling the biggest refresh in company history, set to roll out in fall 2025.
“We are going to double down on the things we know based on the data that our card members love,” said Howard Grosfield, Amex President of U.S. Consumer Services.
“But more importantly, we’ll bring a whole bunch of new and exciting benefits and value that will far, far, far exceed the annual fee.”
The American Express Platinum Card, which carries a $695 annual fee, already includes perks like:
With the upcoming changes, Amex aims to cement its dominance in the ultra-premium lifestyle segment, possibly introducing more event-based perks, experiential rewards, and wellness or concierge services.
The luxury credit card market has evolved into a battleground of benefits, with issuers constantly one-upping each other with sign-up bonuses, rewards multipliers, and elite status perks.
Experts say this latest competition between JPMorgan and Amex could lead to:
According to Nilson Report, U.S. consumers spent over $2.6 trillion on credit cards in 2023 alone, with premium cardholders accounting for a large chunk of travel and luxury purchases.
While the potential for fee hikes has raised eyebrows, both companies argue the value-to-fee ratio will still be strong. Consumers in this segment are typically less price-sensitive and more interested in convenience, exclusivity, and status.
“The trend we’re seeing is that cardholders want more than just points—they want access,” says Ted Rossman, senior industry analyst at Bankrate. “The experiential economy is where these cards are headed.”
With inflation still pressuring household budgets, though, even high-income customers may become more selective about which cards are worth keeping in their wallets.
As JPMorgan and Amex gear up for a new chapter in their premium card rivalry, one thing is clear: luxury credit cards are evolving beyond simple rewards. They’re becoming lifestyle platforms, and both issuers are investing heavily to capture the next generation of affluent consumers.
For those willing to pay the price, the coming months could bring a goldmine of benefits—from VIP airport experiences to exclusive concerts, fine dining access, and more. But with fees likely to rise, customers will need to weigh the perks carefully to make sure they’re getting the most bang for their swipe.