Photo: CNBC
Founded in 2013 by Markus Villig in Tallinn, Estonia, Bolt (formerly Taxify) began as a simple ride-hailing app aimed at providing affordable, reliable alternatives to traditional taxi services. Markus, then only 19 years old, recognized the inefficiencies and high costs in Europe’s taxi market and envisioned a technology-driven platform that could make urban transportation more accessible.
Bolt differentiates itself by offering affordable, user-friendly, and fast transportation solutions. Key features include:
By combining multiple services in one platform, Bolt positions itself as a versatile urban mobility provider rather than just a ride-hailing company.
Bolt has expanded rapidly across Europe and Africa, operating in over 45 countries and 200+ cities. Its approach to affordability, driver-friendly policies, and localized operations has helped it compete with global giants like Uber.
The company has raised over $1.5 billion in funding, with investors including Sequoia Capital, Daimler, and Didi Chuxing, giving Bolt a valuation exceeding $8 billion. This has fueled international expansion, including new services like e-scooter rentals and grocery delivery in urban centers.
Bolt relies on AI and big data to optimize routes, pricing, and driver allocation. Its app integrates multiple transportation and delivery options, creating a seamless experience for users. The company also emphasizes sustainability, with e-scooters and electric vehicles becoming central to its vision for greener urban mobility.
Despite its rapid growth, Bolt faces competition from Uber, Free Now, and local ride-hailing services. Regulatory challenges, licensing rules, and driver labor rights in different countries are ongoing hurdles. Maintaining profitability while expanding aggressively also remains a key focus.
Bolt continues to innovate with new mobility solutions, including electric vehicle integration, expanded micromobility offerings, and regional food delivery. Its goal is to become the leading super-app for urban mobility in Europe and Africa, combining affordability, convenience, and sustainability.
Bolt’s journey from a small Estonian startup to a multi-service mobility platform demonstrates how innovation and technology can reshape urban transportation. By focusing on affordability, sustainability, and user experience, Bolt is positioning itself as a major player in Europe’s evolving mobility landscape.